Friday, September 14, 2018

Free Report - Institutions' Use of Data and Analytics for Student Success


If you love higher education technology and data analytics as much as I do, you will love this report from NASPA (The National Association of Student Personnel Administrators), Educause, and the Association for Institutional Research. This report was written by Amelia Parnell, Darlena Jones, Alexis Wesaw, and D. Christopher Brooks.

The report contains the following:

Executive Summary

Discussion of Findings

Part I: Types of Student Success Data Projects

Part II: Structures in Place

Part III: Level of Coordination

Part IV: Programs, Interventions, and Outcomes

Implications and Recommendations

References

The report also includes a methodology, additional resources, and acknowledgements.

Here are the recommendations from the study:

Recommendation 1: Identify and expand institutionally appropriate roles for IR, IT, and student affairs.

Recommendation 2: Transcend or remove certain organizational silos to improve communication across all position levels.

Recommendation 3: Prioritize measuring student outcomes.

Recommendation 4: Increase the use of qualitative data, especially from students.

My reflection: This report was great and included many institutions. However, as a higher education researcher and former higher education administrator, I think the report would benefit greatly from numerous reflections from higher education adminstrators.

For example, the first recommendation highlights the expansion of institutionally appropriate roles, but most institutions have very limited budgets that cannot accommodate the expansion of positions or add additional responsibilities to roles.

Also, I recommend that institutions provide a set of guidelines for effective communication with students (for student retention efforts), but I am not a proponent of large communication committees or councils. The formation of these groups can slow down progress for retention. Sometimes these councils that usually consist of individuals from institutional research, institutional technology, student affairs, enrollment management, and academic affairs and exist to control the distribution of messages to students.

Also, I wanted to share this infographic that I created about Student Success Technology.


Read the report, view the infographic and digest the information. Feel free to write about the report during the comment box! I would love to read it!

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

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Friday, September 7, 2018

Three Student Success Action Items for Student Success Collaborative and Navigate Professionals!


If your campus utilizes the Student Success Collaborative (Navigate) platform, consider yourself to be extremely lucky! We had a few awesome training sessions at my university and I was incredibly lucky to facilitate these sessions for the faculty, staff, and students at my university and also Texas A&M University's advising team.

We had several sessions that focused on the features of the Navigate platform. Yes, I know that the Education Advisory Board company will continue to update the platform, but the basic components of the platform will remain the same (I hope). The components are easy for the faculty, staff, and students to navigate, but these important individuals at the university also need special reminders about the key clicks they need to make to "make things happen" on the platform.

So, here are three things that faculty, staff, and students at higher education institutions (colleges and universities) need to know in order to effectively navigate the platforms.

Action Item 1 - How to Boost Your Student Success Collaborative Campaign (2-3 Days After Sending the Invitation)



Action Item 2 - How to Schedule an Advising Appointment on EAB Navigate (formerly the Student Success Collaborative)



Action Item 3 - How to Create Tutoring Appointments on EAB Navigate (formerly the Student Success Collaborative)


Enjoy these three action items and please let me know if you have any questions. I will be happy to help! My contact information is listed below.

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
Remember to Subscribe to Me on YOUTUBE
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work
Instagram - http://www.instagram.com/drjtedwards/
Facebook - Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com