Showing posts with label Crisis Management. Show all posts
Showing posts with label Crisis Management. Show all posts

Monday, November 12, 2018

How to Use the Twitter Advanced Search and How to Respond in a Crisis on Social Media

I am a huge fan of Twitter Advanced Search because it enables users to search for key terms or hashtags by location or account. Yes, it sounds complicated, but it is not. Check out this video to discover how to use the Twitter Advanced Search.

I use Twitter Advanced Search for a variety of reasons, including:
  • Finding Tweets from My City
  • Discovering Tweets from a Certain Account During a Certain Timeframe
  • Finding My Tweets from Five Years Ago
  • Discovering How Many Tweets Certain Account Post During a Certain Timeframe
  • Finding a Specific Phrase on Twitter (great for finding research opportunities)
  • Discover the Student, Faculty, and Staff Sentiment on Campus

Use this video to discover HOW you can use Twitter Advanced Search to meet your goals. 

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 


Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
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My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, July 18, 2016

6th Annual Texas Social Media Conference - Call for Interactive Sessions and Paper Presentations​ (Deadline - July 30th)

The Texas Social Media Research Institute formally invites you to submit a workshop/paper proposal and/or to register for the 2016 Social Media Conference in Fort Worth, TX at the Tarleton State University - Southwest Metroplex campus on Friday, November 4th.
We are excited about this wonderful opportunity and we anticipate over 150 face-to-face and virtual attendees this year! To discover more information about the 2016 Social Media Conference, please click here -

This conference consists of SIX types of sessions:
Session Type 1 - Practical Application of Social Media (How to..) Sessions

Session Type 2 - Higher Education and Social Media (Focused on Student Services/Academic Affairs/University Marketing)

Session Type 3 - Social Media Analytics, Search Engine Optimization (SEO) (Including Social Media Campaign Development, Assessment, and Demonstrating Return-on-Investment (ROI) for companies)

Session Type 4 - Social Media and Entrepreneurship (Focused on Individuals, Small Businesses, and Non-Profit Organizations)

Session Type 5 - Scholarly Research and Social Media Sessions (Quantitative and Qualitative Approaches)

Session Type 6 - Local and State Governmental Utilization of Social Media (Crisis Communication, Best Practices, Expert Panels, Developing Brand Advocates, etc.)

Additional Information: Possible forms of submission include: panels (including roundtables and discussions), papers/abstracts, and training workshops. Complete the conference submission form ( AND e-mail papers/panels to TSMRI ( no later than July 30th (EXTENDED DEADLINE).
If you have any questions, please contact the Texas Social Media Research Institute via e-mail ( via e-mail or telephone (254-307-8211).
Call for Sponsorships: ***We are also seeking conference sponsors (departments, small businesses, and organizations) campus and community sponsors). If you are interested in co-sponsoring this conference, please contact us.***

Weekly #TXSocialMedia Twitter Chats
Each Thursday, we host a Twitter chat at 8pm focused on a certain social media topic. Please join us by searching for the #TXSocialMedia hashtag! Here’s the #TXSocialMedia Chat Schedule -
If you have any questions, please contact the Texas Social Media Research Institute via e-mail ( via e-mail or telephone (254-307-8211).

The Texas Social Media Research Institute (@TSMRI)