Monday, January 14, 2019

How to Plan Social Media Goals for 2019


Last week, we planned our social media strategy and now, we are talking about our social media goals (and goal planning in general)!

Join us for tonight’s chat! Planning out Social Media Goals for 2019!

What worked well in 2018? What to anticipate in 2019? How to Measure Your Social Media Goals. How to Make Incentives for Your Social Media Goals!


I ended the session by highlighting the main points:

Tonight, we talked about the following:
1) Take a look at your social networks. What are you especially proud of this year?
2) After looking at your social networks, what would you like to change?
3) By June 2019, what do you plan to accomplish?
4) By December 2019, what do you plan to accomplish?
5) What things that you are planning to do to change your life this year?

How do you plan to measure your goals? Respond below!

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, January 7, 2019

Crafting Your 2019 Social Media Strategy


Crafting a social media strategy can be a very difficult task. In this video for the Texas Social Media Research Institute, I help participants craft their own strategy for reaching and defining their target audience on social media. 

Here's the chat commercial! Yes, I wanted to be creative...in Aldi....

Video - Set an alarm for the 8pm #TXSocialMedia livestream on Facebook Live about your Social Media Strategy for 2019 tonight! #SocialMobileTech #TXSocialStrategies #socialmedia #marketing @TSMRI

Video - Here's the actual session: Crafting Your 2019 Social Media Strategy


If you have any questions about the strategy for creating your strategy (ha!), please let me know!

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, December 31, 2018

How to Create an Undergraduate Conference for Your Classes!


This year, I decided to think outside of the box with my undergraduate Organizational Communication class by infusing a high impact undergraduate research initiative. This means, each week, we examined an aspect of organizational communication and then they researched the concept as well. By the end of the semester, we had a COMPLETE paper and a COMPLETE undergraduate research conference! 

Here's the press release about the event - Tarleton communications class to present research findings Dec. 4

You guys know that I am ALL ABOUT social media and we decided to capture the presentations virtually by highlighting each event on Facebook Live. 

Here was the practice session - "Practicing the Millennial Recruitment Research Presentation"



Here's the advertisement video - Join us NOW for the Millennial Recruitment Forum at Tarleton State University.



Here are the student presentations: Join us NOW for the Millennial Recruitment Forum at Tarleton State University. (Presentations)

I was very proud of their progress and I hope to continue to integrate the presentations and undergraduate research in future classes. 



I want to issue a HUGE shout out to the students! Great job team!

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, December 24, 2018

Helping Students Develop a Finals Mindset Through Food!


Before transitioning back to the Communication Studies Department, I always highlighted each holiday by sponsoring a themed food bar! This helps the undergraduate students develop a finals mindset.

This means, yogurt bar, grilled cheese bar, cookie decoration bar, etc. They loved it!

This year, I adapted to my new role by creating a hot cocoa bar! This is easy to do for your department as well!



Challenge - Create a bar for your department as well! ENJOY the journey!

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, December 10, 2018

How You Can Provide Customer Service on Twitter (Publicly and Via Direct Message)



I love traveling and especially flying from DFW airport. When I fly, I always engage with the airline before, during, and after the flight. Most of the airlines respond in a timely manner and apparently I am part of a social media customer management system, because I tweet on phrase and they know my record locator and entire history!

This social media communication is great for the airline as well, because they can demonstrate social media competence and maintain social presence with their flyers (especially their frequent flyers). 


Enjoy this video focused on how American Airlines, United Airlines, and more connect with their customers on social media.

This is part of an undergraduate research activity at Tarleton State University and it is considered to be a high impact practice.

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, December 3, 2018

Data Analysis: California and Texas Public Health Initiatives


I am a health communication researcher, primarily in the areas of social media and awareness for veterans and underrepresented populations. During a graduate class this semester, the students decided to research how two states provided outreach for their citizens through Twitter. 

We also examined the engagement for India, England, and the United States for public health outreach. We hope to present the information at a conference soon. Take a look at our strategy and data analysis for public health:



This is definitely a high impact practice for students. I like to integrate research in each course that I teach - online and offline!

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, November 19, 2018

Explaining Social Media Data Analysis and the Social Presence Theory on Facebook Live


Everyone has a favorite communication or higher education theory. My favorite theory is the Social Presence Theory (especially for electronic communication. I apply this theory to higher education and communication research.

I also teach this theory to our students (graduate and undergraduate students) each semester. Some of my classes are online and previously this presented a problem for the students who are engaged in the research process. Now, the students have an opportunity to learn about the theory through a new, free webinar software...no, not Zoom - yes it's Facebook Live! Usually I "go live" during our weekly chats for class!

So, I use Facebook Live to teach concepts when students have questions. This has been VERY convenient because students do not have to log on to the software system (Zoom) when they need to access the video. In fact, you do not have to log on to access the video and you can embed it (like the one below) on your Course Management System (we use Blackboard).

Here's a brief description of the Social Presence Theory for our students (and the others who viewed the video).




Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, November 12, 2018

How to Use the Twitter Advanced Search and How to Respond in a Crisis on Social Media


I am a huge fan of Twitter Advanced Search because it enables users to search for key terms or hashtags by location or account. Yes, it sounds complicated, but it is not. Check out this video to discover how to use the Twitter Advanced Search.

I use Twitter Advanced Search for a variety of reasons, including:
  • Finding Tweets from My City
  • Discovering Tweets from a Certain Account During a Certain Timeframe
  • Finding My Tweets from Five Years Ago
  • Discovering How Many Tweets Certain Account Post During a Certain Timeframe
  • Finding a Specific Phrase on Twitter (great for finding research opportunities)
  • Discover the Student, Faculty, and Staff Sentiment on Campus

Use this video to discover HOW you can use Twitter Advanced Search to meet your goals. 


Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, November 5, 2018

Celebrating the Texas Social Media Research Institute Seniors!




Every time I become discouraged in higher education, I always have to think about the wonderful students in classes and who are also part of the Texas Social Media Research Institute's internship program. 

Each year, our graduating students are honored for their efforts in the organization and also for their hard work serving the community. They have a special recognition ceremony and then they are also encouraged to give advice for others who are in the organization. Words of Wisdom! :) 

Enjoy watching our Last Meeting of the Semester and Senior Celebration!


Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, October 29, 2018

How to Make a Facebook Live Video - How to Use Facebook Live as FREE Webinar Software


I am a Zoom Fan, but sometimes I like removing barriers for those who want to access my martial (Open Educational Resources, right?)! So, for the past few months, I've been a user of Facebook Live for free webinars for my other blog and also to communicate with my students through the Texas Social Media Research Institute (TSMRI). 

Video Example 1 - Data Analysis - Comparing Public Health Initiatives for #Thanksgiving for California and Texas!



Video Example 2 - Social Media Data Analysis and the Social Presence Theory with National Agencies in Two Countries


Here's a quick video focused on some behind the scenes Facebook permissions to help you collaborate with others to present live stream video for your Facebook viewers. 

In this video, you will learn how to share your screen during a Facebook Live session. It is almost like having FREE webinar software for your Facebook page. It is easy to promote and stream live via Facebook. 


What are your Facebook Live Tips?

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Enhanced Faculty Features on the EAB Navigate System


This is a quick and simple way to schedule an advising appointment with academic advisors at some higher education institutions. Now, it is EASY to discover when your advisor is available and when you are available (i.e. - now in class).

We had several sessions that focused on the features of the Navigate platform. Yes, I know that the Education Advisory Board company will continue to update the platform, but the basic components of the platform will remain the same (I hope). The components are easy for the faculty, staff, and students to navigate, but these important individuals at the university also need special reminders about the key clicks they need to make to "make things happen" on the platform.


The Student Success Collaborative (Navigate) is an innovative student success technology platform that can enable campuses to provide outreach to students and faculty, measure this outreach, and to make evidence-based decisions about the emerging data. For campuses who want to connect with their students and benchmark the results, the Education Advisory Board's Navigate platform is one of the best technologies for your campus.

If your campus is considering how they can integrate a new student success technology for their students, faculty, and staff, please contact me and I will be happy to help. Student success has been why research field for the past 15 years and I am excited about the new technology innovations that are occurring in the higher education field.

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
Remember to Subscribe to Me on YOUTUBE
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work
Instagram - http://www.instagram.com/drjtedwards/
Facebook - Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work