Using the Education Advisory Board's Navigate Platform to Impact Student Success and Retention

If your campus utilizes the Education Advisory Board's Navigate platform (formerly the Student Success Collaborative), you are extremely lucky. This platform enables faculty, staff, and students to engage electronically with one another. From a Communication Professor's perspective, it is important for me to emphasize that the Student Success Collaborative (Navigate) is one of the most easy student success technology platforms to navigate (no pun intended) for faculty and staff. 


The Student Success Collaborative (Navigate) is an innovative student success technology platform that can enable campuses to provide outreach to students and faculty, measure this outreach, and to make evidence-based decisions about the emerging data. For campuses who want to connect with their students and benchmark the results, the Education Advisory Board's Navigate platform is one of the best technologies for your campus.

Retention, Student Success, Student Success Collaborative, Education Advisory Board, Navigate, How to Use EAB, Retention, 60X30TX, Higher Education, Student Affairs, Student Services

Here's a comparison between the features of Navigate and the Starfish platform:

Starfish	EAB (Navigate)
	We Can Form Appointment Campaigns
We Can Send Email to Students	We Can Send Email to Students
	We Can See a Realistic Preview for Each Student
	We Can See the Public Notes for Each Student
	We Can Perform Advanced Searches and Analytics
Faculty Log-In to Refer Their Students to Early Alert	Faculty Never Have to Log-On to Refer Their Students
Create Your Own Cohort	Create Your Own Cohort
Student’s Picture is Displayed	Student’s Picture is Displayed
	We Can View Midterm Grades and Final Grades

I am eager to discover the newly updated features of the Starfish platform again and I welcome the opportunity to discover this with another campus who wants to invite me as a student success technology consultant.

If your campus is considering how they can integrate a new student success technology for their students, faculty, and staff, please contact me and I will be happy to help. Student success has been why research field for the past 15 years and I am excited about the new technology innovations that are occurring in the higher education field.

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

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Free Report - Institutions' Use of Data and Analytics for Student Success

https://www.naspa.org/images/uploads/main/DATA2018_DOWNLOAD.pdf

If you love higher education technology and data analytics as much as I do, you will love this report from NASPA (The National Association of Student Personnel Administrators), Educause, and the Association for Institutional Research. This report was written by Amelia Parnell, Darlena Jones, Alexis Wesaw, and D. Christopher Brooks.

The report contains the following:

Executive Summary

Discussion of Findings

Part I: Types of Student Success Data Projects

Part II: Structures in Place

Part III: Level of Coordination

Part IV: Programs, Interventions, and Outcomes

Implications and Recommendations

References

The report also includes a methodology, additional resources, and acknowledgements.

Here are the recommendations from the study:

Recommendation 1: Identify and expand institutionally appropriate roles for IR, IT, and student affairs.

Recommendation 2: Transcend or remove certain organizational silos to improve communication across all position levels.

Recommendation 3: Prioritize measuring student outcomes.

Recommendation 4: Increase the use of qualitative data, especially from students.

My reflection: This report was great and included many institutions. However, as a higher education researcher and former higher education administrator, I think the report would benefit greatly from numerous reflections from higher education adminstrators.

For example, the first recommendation highlights the expansion of institutionally appropriate roles, but most institutions have very limited budgets that cannot accommodate the expansion of positions or add additional responsibilities to roles.

Also, I recommend that institutions provide a set of guidelines for effective communication with students (for student retention efforts), but I am not a proponent of large communication committees or councils. The formation of these groups can slow down progress for retention. Sometimes these councils that usually consist of individuals from institutional research, institutional technology, student affairs, enrollment management, and academic affairs and exist to control the distribution of messages to students.

Also, I wanted to share this infographic that I created about Student Success Technology.

Read the report, view the infographic and digest the information. Feel free to write about the report during the comment box! I would love to read it!

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
Remember to Subscribe to Me on YOUTUBE
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work
Instagram - http://www.instagram.com/drjtedwards/
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Three Student Success Action Items for Student Success Collaborative and Navigate Professionals!

If your campus utilizes the Student Success Collaborative (Navigate) platform, consider yourself to be extremely lucky! We had a few awesome training sessions at my university and I was incredibly lucky to facilitate these sessions for the faculty, staff, and students at my university and also Texas A&M University's advising team.

We had several sessions that focused on the features of the Navigate platform. Yes, I know that the Education Advisory Board company will continue to update the platform, but the basic components of the platform will remain the same (I hope). The components are easy for the faculty, staff, and students to navigate, but these important individuals at the university also need special reminders about the key clicks they need to make to "make things happen" on the platform.

So, here are three things that faculty, staff, and students at higher education institutions (colleges and universities) need to know in order to effectively navigate the platforms.

Action Item 1 - How to Boost Your Student Success Collaborative Campaign (2-3 Days After Sending the Invitation)

Action Item 2 - How to Schedule an Advising Appointment on EAB Navigate (formerly the Student Success Collaborative)

Action Item 3 - How to Create Tutoring Appointments on EAB Navigate (formerly the Student Success Collaborative)

Enjoy these three action items and please let me know if you have any questions. I will be happy to help! My contact information is listed below.

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
Remember to Subscribe to Me on YOUTUBE
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work
Instagram - http://www.instagram.com/drjtedwards/
Facebook - Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com

Transition Week - First-Time in College Tips for Freshmen Students

When the beginning of the year starts at Tarleton State University, many first-time in college students comprise the newest class of students at the university. Since 2012, the university as offered a unique interactive learning experience for these new students.

This experience is Transition Week and it engages almost 1,500 students each fall semester. The students persist through a very organized schedule to learn about campus resources, the location of their classes, and they have a change to get to know their class peers before the rest of the students come back to campus (you know those - sophomores, juniors, and seniors). 

During this week, we also have a first-year convocation which simulates an actual graduation ceremony for new first-time in college students. Here's a glimpse into the ceremony.

Unfortunately, some students are not able to attend the sessions as a result of attending national guard boot camp or finishing up a college class at a local community college. The students receive transition week credit for attending the classes and they have to complete the Online Transition Week components.

So, I created an alternative way to complete the online components through Blackboard Modules. Here's the overview of the Blackboard Module course:

Enjoy the content! Please feel free to ask me questions about the Online Transition Week. 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
Remember to Subscribe to Me on YOUTUBE
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work
Instagram - http://www.instagram.com/drjtedwards/
Facebook - Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com