Using the Education Advisory Board's Navigate Platform to Impact Student Success and Retention

If your campus utilizes the Education Advisory Board's Navigate platform (formerly the Student Success Collaborative), you are extremely lucky. This platform enables faculty, staff, and students to engage electronically with one another. From a Communication Professor's perspective, it is important for me to emphasize that the Student Success Collaborative (Navigate) is one of the most easy student success technology platforms to navigate (no pun intended) for faculty and staff. 


The Student Success Collaborative (Navigate) is an innovative student success technology platform that can enable campuses to provide outreach to students and faculty, measure this outreach, and to make evidence-based decisions about the emerging data. For campuses who want to connect with their students and benchmark the results, the Education Advisory Board's Navigate platform is one of the best technologies for your campus.

Retention, Student Success, Student Success Collaborative, Education Advisory Board, Navigate, How to Use EAB, Retention, 60X30TX, Higher Education, Student Affairs, Student Services

Here's a comparison between the features of Navigate and the Starfish platform:

Starfish	EAB (Navigate)
	We Can Form Appointment Campaigns
We Can Send Email to Students	We Can Send Email to Students
	We Can See a Realistic Preview for Each Student
	We Can See the Public Notes for Each Student
	We Can Perform Advanced Searches and Analytics
Faculty Log-In to Refer Their Students to Early Alert	Faculty Never Have to Log-On to Refer Their Students
Create Your Own Cohort	Create Your Own Cohort
Student’s Picture is Displayed	Student’s Picture is Displayed
	We Can View Midterm Grades and Final Grades

I am eager to discover the newly updated features of the Starfish platform again and I welcome the opportunity to discover this with another campus who wants to invite me as a student success technology consultant.

If your campus is considering how they can integrate a new student success technology for their students, faculty, and staff, please contact me and I will be happy to help. Student success has been why research field for the past 15 years and I am excited about the new technology innovations that are occurring in the higher education field.

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

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Three Student Success Action Items for Student Success Collaborative and Navigate Professionals!

If your campus utilizes the Student Success Collaborative (Navigate) platform, consider yourself to be extremely lucky! We had a few awesome training sessions at my university and I was incredibly lucky to facilitate these sessions for the faculty, staff, and students at my university and also Texas A&M University's advising team.

We had several sessions that focused on the features of the Navigate platform. Yes, I know that the Education Advisory Board company will continue to update the platform, but the basic components of the platform will remain the same (I hope). The components are easy for the faculty, staff, and students to navigate, but these important individuals at the university also need special reminders about the key clicks they need to make to "make things happen" on the platform.

So, here are three things that faculty, staff, and students at higher education institutions (colleges and universities) need to know in order to effectively navigate the platforms.

Action Item 1 - How to Boost Your Student Success Collaborative Campaign (2-3 Days After Sending the Invitation)

Action Item 2 - How to Schedule an Advising Appointment on EAB Navigate (formerly the Student Success Collaborative)

Action Item 3 - How to Create Tutoring Appointments on EAB Navigate (formerly the Student Success Collaborative)

Enjoy these three action items and please let me know if you have any questions. I will be happy to help! My contact information is listed below.

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
Remember to Subscribe to Me on YOUTUBE
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work
Instagram - http://www.instagram.com/drjtedwards/
Facebook - Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
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Providing Incentives for Academic Advisors During Key Advising Times

Academic Advising occurs like clockwork at our institution. I always look forward to running the numbers to see how many students have not been advised and who have not registered for next semester's classes.

I am very excited about our multi-week campaign for re-registration (especially for our freshmen students). Our campaigns have been very successful in reaching first-year students, but now I am focused on second-year and third year students.

Check out our multi-week advising campaign: Academic Success Re-Recruitment Campaigns 

 I cannot wait to see the next steps!

Here's our plan for the next few weeks!

Sincerely,

Dr. Jennifer T. Edwards

My Social Media Channels!
Of Course You Follow Me on Twitter! @drjtedwards
I Am Also on Instagram! http://www.instagram.com/drjtedwards/
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Why Did You Choose to Go to College? - A Technology-Focused Retention Campaign

It has been an INTENSE summer and I am excited about the fall semester. We have such an amazing group of students. In fact, over 90% of them submitted their first college assignment to the Provost...on-time! This is a very positive sign for our retention numbers.

My numbers are possibly skewed as well, because I utilized the Education Advisory Board's Student Success Collaborative to send the Provost's email to all of the first-time in college students (FTIC) students who experience our university during Transition Week. Here's her email:

Subject: Here's Your First Assignment (Due Thursday at 5pm) - Dr. Murray

Tarleton Student,

Here's your first assignment. Answer the following questions in an email and send to [specialemailaddress]@tarleton.edu by 5:00 pm on Thursday, August 24.

- Why did you choose to go to college?
- Why did you choose Tarleton State University?
- What are the five main things (goals) you want to accomplish here over the next four years during your journey at Tarleton?

Sincerely,

[The Provost]

I forgot to add...
I also sent a text message from my account the next morning from EAB and I received over 100 responses within a 1-2 hour time period. Most of those responses were from parents who wanted to make sure that their students had the information as well. So, I utilized the next three hours to update...each...cell phone number...for each student. Yup, I am dedicated to student success.

So, this was my week:
Monday (email was sent)
Tuesday (text reminder) at 9:00 am
Wednesday (walking around to random students to ask if they received the email)
Thursday (reminder text was sent to students)...more cell phone number updates from parents...

The results?
All week = a SUPER successful campaign! The impact of the email was amazing! We had a WEALTH of responses and I would definitely do it again!

Any questions about how our campus utilizes the Education Advisory Board's Student Success Collaborative to make our dreams work? Email me! - jennifertedwards@gmail.com

Sincerely,

Dr. Jennifer T. Edwards

My Social Media Channels!
Of Course You Follow Me on Twitter! @drjtedwards
I Am Also on Instagram! http://www.instagram.com/drjtedwards/
Have You Subscribed on YOUTUBE yet?
Become a Fan of Millennial Professor on Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com