Showing posts with label Student Success Collaborative. Show all posts
Showing posts with label Student Success Collaborative. Show all posts

Monday, February 25, 2019

Implementing Student Success Technology: A Presentation at the AASCU Summer Meeting 2018


In July 2018, I had a wonderful opportunity to present "Just Send a Text Message: Innovative Ways to Reach College Students Through Student Success Retention Technologies". This presentation focused on online student engagement and student retention. This presentation was facilitated at the American Association of Colleges and University's Summer Conference, "Public Universities in Challenging Times". This was an incredible opportunity, because it was the last AASCU conference that I would attend.

You ask why? Well, it was because I transitioned from an administrative role back to a faculty role after the death of my mother (but more on this later).

So, I traveled to San Antonio from the Fort Worth area with my prepared presentation in hand. It was an incredible conference and I learned so much! Also, I had a chance to network with my administrator colleagues. YES!

Shout out to all of my AASCU RFY colleagues!


During my time in administration, I had the pleasure to spearhead the American Association of State Colleges and Universities's National Reimagining the First-Year experience initiative. Forty-three additional institutions from states across the nation were included in this initiative and three of them are Texas institutions. I have had personal experience with three of the four institutions. I graduated from Stephen F. Austin State University and Sam Houston State University and then I've been a faculty member at Tarleton State University for the past 11 years. So, this conference has special place in my higher education heart.

Here are some sample tweets from the conference:

The University of Texas Rio Grande Valley definitely had a presence at the conference!

Then, of course I had to contribute on Twitter! I wrote a tweet about my session.

Then, I always contribute additional information (and resources) for other attendees. Conferences are great opportunities to share resources and to network with others!

Here's some additional information about my session:

Just Send a Text Message: Innovative Ways to Reach College Students Through Student
Success Retention Technologies
San Juan A

Communication is a vital part of a college’s retention plan. Through this interactive session,
participants will discover best practices for higher education institutions who implement student
success retention technologies like the Education Advisory Board’s Student Success Collaborative
and Hobson’s Starfish Retention Solutions. Sample templates for emails and text messages,
campaign analytics, an annual academic nudging communication plan, and social media retention
resources will be shared. The Student Success Engineers program, a training program for
implementing retention software, will highlighted in this presentation. Academic nudging (email,
telephone calls, and texting) incorporates theories and processes from healthcare to motivate and
influence individuals to complete items quickly. Participants will leave with a list of action items
that administrators and faculty can easily incorporate in their on their campus.

Presenter(s): Jennifer Edwards, Tarleton State University

Here are a few slides from my presentation:


During the presentation, we had a lot of engagement and then attendees had a chance to ask questions. I enjoy presenting about student success and communication because I believe that both of these topics are very important for higher education. 

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, October 22, 2018

Enhanced Faculty Features on the EAB Navigate System


If your campus utilizes the Education Advisory Board's Navigate platform (formerly the Student Success Collaborative), you are extremely lucky. This platform enables faculty, staff, and students to engage electronically with one another. From a Communication Professor's perspective, it is important for me to emphasize that the Student Success Collaborative (Navigate) is one of the most easy student success technology platforms to navigate (no pun intended) for faculty and staff. 

The Student Success Collaborative (Navigate) is an innovative student success technology platform that can enable campuses to provide outreach to students and faculty, measure this outreach, and to make evidence-based decisions about the emerging data. For campuses who want to connect with their students and benchmark the results, the Education Advisory Board's Navigate platform is one of the best technologies for your campus.


I am eager to discover the newly updated features of the Starfish platform again and I welcome the opportunity to discover this with another campus who wants to invite me as a student success technology consultant.

If your campus is considering how they can integrate a new student success technology for their students, faculty, and staff, please contact me and I will be happy to help. Student success has been why research field for the past 15 years and I am excited about the new technology innovations that are occurring in the higher education field.

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
Remember to Subscribe to Me on YOUTUBE
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work
Instagram - http://www.instagram.com/drjtedwards/
Facebook - Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com

Interested in a specific student success topic or do you need a speaker for an upcoming conference? Contact me via direct message on Twitter or join our Student Success Communication and Technology Institute on Facebook!

Thanks for visiting! 

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
I Always Post Higher Education Videos on YouTube
Find Me on Instagram
Engage with Me on Facebook!
Watch My Videos on Twitter Live - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work

Monday, September 17, 2018

Using the Education Advisory Board's Navigate Platform to Impact Student Success and Retention

If your campus utilizes the Education Advisory Board's Navigate platform (formerly the Student Success Collaborative), you are extremely lucky. This platform enables faculty, staff, and students to engage electronically with one another. From a Communication Professor's perspective, it is important for me to emphasize that the Student Success Collaborative (Navigate) is one of the most easy student success technology platforms to navigate (no pun intended) for faculty and staff. 


The Student Success Collaborative (Navigate) is an innovative student success technology platform that can enable campuses to provide outreach to students and faculty, measure this outreach, and to make evidence-based decisions about the emerging data. For campuses who want to connect with their students and benchmark the results, the Education Advisory Board's Navigate platform is one of the best technologies for your campus.




Retention, Student Success, Student Success Collaborative, Education Advisory Board, Navigate, How to Use EAB, Retention, 60X30TX, Higher Education, Student Affairs, Student Services

Here's a comparison between the features of Navigate and the Starfish platform:

Starfish
EAB (Navigate)
We Can Form Appointment Campaigns
We Can Send Email to Students
We Can Send Email to Students
We Can See a Realistic Preview for Each Student
We Can See the Public Notes for Each Student
We Can Perform Advanced Searches and Analytics
Faculty Log-In to Refer Their Students to Early Alert
Faculty Never Have to Log-On to Refer Their Students
Create Your Own Cohort
Create Your Own Cohort
Student’s Picture is Displayed
 Student’s Picture is Displayed
We Can View Midterm Grades and Final Grades

I am eager to discover the newly updated features of the Starfish platform again and I welcome the opportunity to discover this with another campus who wants to invite me as a student success technology consultant.

If your campus is considering how they can integrate a new student success technology for their students, faculty, and staff, please contact me and I will be happy to help. Student success has been why research field for the past 15 years and I am excited about the new technology innovations that are occurring in the higher education field.

Sincerely,

Dr. Jennifer T. Edwards

Higher Education Speaker and Researcher

My Social Media Channels!

Remember to Follow Me on Twitter! @drjtedwards
Remember to Subscribe to Me on YOUTUBE
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work
Instagram - http://www.instagram.com/drjtedwards/
Facebook - Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com

Friday, September 7, 2018

Three Student Success Action Items for Student Success Collaborative and Navigate Professionals!


If your campus utilizes the Student Success Collaborative (Navigate) platform, consider yourself to be extremely lucky! We had a few awesome training sessions at my university and I was incredibly lucky to facilitate these sessions for the faculty, staff, and students at my university and also Texas A&M University's advising team.

We had several sessions that focused on the features of the Navigate platform. Yes, I know that the Education Advisory Board company will continue to update the platform, but the basic components of the platform will remain the same (I hope). The components are easy for the faculty, staff, and students to navigate, but these important individuals at the university also need special reminders about the key clicks they need to make to "make things happen" on the platform.

So, here are three things that faculty, staff, and students at higher education institutions (colleges and universities) need to know in order to effectively navigate the platforms.

Action Item 1 - How to Boost Your Student Success Collaborative Campaign (2-3 Days After Sending the Invitation)



Action Item 2 - How to Schedule an Advising Appointment on EAB Navigate (formerly the Student Success Collaborative)



Action Item 3 - How to Create Tutoring Appointments on EAB Navigate (formerly the Student Success Collaborative)


Enjoy these three action items and please let me know if you have any questions. I will be happy to help! My contact information is listed below.

Sincerely,

Dr. Jennifer T. Edwards
Higher Education Speaker and Researcher

My Social Media Channels!
Remember to Follow Me on Twitter! @drjtedwards
Remember to Subscribe to Me on YOUTUBE
My Research Interests: Customer Service and Social Media, Higher Education Retention, and Millennials at Work
Instagram - http://www.instagram.com/drjtedwards/
Facebook - Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com

Monday, September 18, 2017

University Faculty - We Have an Easier Way to Take Attendance!


Virtual attendance? Sign me up! I enjoy the Student Success Collaborative system to take attendance and I wanted to encourage others to do the same! It also functions as an early alert system.

If you take attendance on another system, the data just LIVES on that system and no one can know if a student is experiencing difficulty in multiple classes. The Student Success Collaborative system is a game changer for faculty who are concerned about student success.

Here's the email that I sent to faculty:

[University] Faculty,

We are excited about the new Student Success Collaborative system at Tarleton State! Through this system, you can:

- Raise early alerts for undergraduate students in your classes without logging into the system
- Take digital attendance
- Create events for undergraduate students in your classroom and remind them of the event via email/text.
- Send proactive email messages to your undergraduate students.

After you complete this form (and watch the video), we will provide you with access to log-in to the Student Success Collaborative system. - http://tinyurl.com/SSCFacultyAccess

If you have any questions, please email jtedwards@tarleton.edu or send a message to @drjtedwards on Twitter (at anytime).

Please share this form with your colleagues.

Sincerely,

Dr. Jennifer T. Edwards
Assistant Vice-President for Student Success and Multicultural Initiatives
Tarleton State University


In English

The Result
We had a great response (viewers on the YouTube video) and accesses to the EAB platform. I am totally focused on academic analytics!

Have you adopted a similar campaign? Do you have any suggestions or questions for me?

Sincerely,

Dr. Jennifer T. Edwards

My Social Media Channels!
Of Course You Follow Me on Twitter! @drjtedwards
I Am Also on Instagram! http://www.instagram.com/drjtedwards/
Have You Subscribed on YOUTUBE yet?
Become a Fan of Millennial Professor on Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com

Monday, September 11, 2017

Higher Education Technology Campaign - How to Print Your Schedule and Email Your P


This semester, we are utilizing the Education Advisory Board's Student Success Collaborative software to communicate with students. I definitely love this software for communication campaigns! I mean, I LOVE the advising scheduling feature, but I completely admire the ability to message specific groups of students.

When I discovered that some students experienced difficulty accessing and printing their schedule, I jumped at the opportunity to incorporate the scheduling feature in the Student Success Collaborative software as a back-to-school campaign! I also made sure that the videos were captioned and in English/Spanish.

On the first day of school, I sent the following email to all FTIC students at 8:05 am:

Do you want an EASIER way to check (and print) your schedule for this semester? Log on to http://tarleton.campus.eab.com/

Watch this Video for Step-by-Step Instructions in English
How to Print Your Schedule and Email Your Professors on SSC@Tarleton State (English)
https://youtu.be/GfCAoFZMo5c

Watch this Video for Step-by-Step Instructions in Spanish
How to Print Your Schedule and Email Your Professors on SSC@Tarleton State (En Espanol)
https://youtu.be/WQtbHNkgADo

For more information, please contact Student Success and Multicultural Initiatives (968-9480) or just reply to this email.

Sincerely,

Dr. Jennifer T. Edwards
Assistant VP for Student Success and Multicultural Initiatives

In English



En Espanol

The Result
We had a great response (viewers on the YouTube video) and accesses to the EAB platform. I am totally focused on academic analytics!

Have you adopted a similar campaign? Do you have any suggestions or questions for me?

Sincerely,

Dr. Jennifer T. Edwards

My Social Media Channels!
Of Course You Follow Me on Twitter! @drjtedwards
I Am Also on Instagram! http://www.instagram.com/drjtedwards/
Have You Subscribed on YOUTUBE yet?
Become a Fan of Millennial Professor on Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com

Tuesday, August 29, 2017

Why Did You Choose to Go to College? - A Technology-Focused Retention Campaign


It has been an INTENSE summer and I am excited about the fall semester. We have such an amazing group of students. In fact, over 90% of them submitted their first college assignment to the Provost...on-time! This is a very positive sign for our retention numbers.

My numbers are possibly skewed as well, because I utilized the Education Advisory Board's Student Success Collaborative to send the Provost's email to all of the first-time in college students (FTIC) students who experience our university during Transition Week. Here's her email:

Subject: Here's Your First Assignment (Due Thursday at 5pm) - Dr. Murray

Tarleton Student,

Here's your first assignment. Answer the following questions in an email and send to [specialemailaddress]@tarleton.edu by 5:00 pm on Thursday, August 24.

- Why did you choose to go to college?
- Why did you choose Tarleton State University?
- What are the five main things (goals) you want to accomplish here over the next four years during your journey at Tarleton?

Sincerely,

[The Provost]

I forgot to add...
I also sent a text message from my account the next morning from EAB and I received over 100 responses within a 1-2 hour time period. Most of those responses were from parents who wanted to make sure that their students had the information as well. So, I utilized the next three hours to update...each...cell phone number...for each student. Yup, I am dedicated to student success.

So, this was my week:
Monday (email was sent)
Tuesday (text reminder) at 9:00 am
Wednesday (walking around to random students to ask if they received the email)
Thursday (reminder text was sent to students)...more cell phone number updates from parents...

The results?
All week = a SUPER successful campaign! The impact of the email was amazing! We had a WEALTH of responses and I would definitely do it again!

Any questions about how our campus utilizes the Education Advisory Board's Student Success Collaborative to make our dreams work? Email me! - jennifertedwards@gmail.com

Sincerely,

Dr. Jennifer T. Edwards

My Social Media Channels!
Of Course You Follow Me on Twitter! @drjtedwards
I Am Also on Instagram! http://www.instagram.com/drjtedwards/
Have You Subscribed on YOUTUBE yet?
Become a Fan of Millennial Professor on Facebook!
If You Love Periscope as Much as I Do...Follow Me There! - http://www.periscope.com/drjtedwards/
Email Me! I am PR Friendly! - jennifertedwards@gmail.com